SUPPORT FORM 2026

Company Name

Name * Required

Email * Required

Phone

What can we help you with? * Required

Check all that apply

Technical issue/error (no charge)

Update an existing page

Create a new page

Photo/Image/Graphics update

Group Page update

Update Promotions on homepage

About Us/Meet our Team update

Menu/Navigation changes

Add new Testimonials

Create a form (requires a phone call)

Something else - BE DESCRIPTIVE BELOW

Tell us EXACTLY what you need us to do: * Required

Please be very descriptive on exactly what needs done. If you are requesting something for a specific page on the site, please cut and paste a link to that exact page. If it is a NEW page, please describe where you would like this page added.

Upload any page content (Word doc)

Upload any images, PDFs or graphics

If uploading images, please indicate in the next question where the image(s) were obtained.

IMAGE AUTHORITY - LEGAL * Required

By uploading images or content, you confirm that you have the necessary rights and permissions to use them. SpoonDrawer Media Group assumes no liability for copyright or usage claims and will be held harmless against any related disputes.

I AM NOT UPLOADING ANY IMAGES

I purchased the image(s) from a reputable stock image provider and have proof of purchase

I was provided the image(s) from a travel supplier for use on my website and have proof if requested

I personally shot the image(s) myself

I was given this the image(s) to use by a friend of family member who authorized the image to be used on my website.

Payment Information * Required

I will Pay Per Incident ($25 per quarter hour)

I have a Support Ticket Package

I would like to purchase a Support Ticket Package ($125). I will receive 6 support incidents for the price of 5.

This issue is covered in the "5-Minute Guarantee" and should not take more than that to do.*

This is a technical support issue and there is no charge.**

Per incident requests are $25 per quarter hour. Most common requests are completed within 15-30 minutes.

Website Update Ticket Package: $125 for 6 tickets (receive one free).

*"5-Minute Fix" is complimentary, however, if this incident requires more time, we will notify you before proceeding.

**Technical support issues are defined as a technical problem with the website itself.

Additional comments

Signature * Required

I have read and understand the information on this Support Request (both legal and financial).